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Spa Associate

Hand & Stone - Miami Lakes/Miami Beach

Spa Associate

Miami, FL
Part Time
Paid
  • Responsibilities

    Hand and Stone Massage and Facial Spa of North Miami Beach is seeking an energetic and professional Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

    Hand and Stone is a rapidly growing membership based spa with over 400 locations nationwide. We're located in the Skylake Plaza at 1602 NE Miami Gardens Drive, Miami, Florida 33179. Come learn more about this great location and the Hand and Stone brand!

    Spa Associates are responsible for Front Desk operations with an importance on delivering an exceptional level of customer service. We are looking for candidates who are flexible with their schedule, dependable, motivated and should have excellent communication and selling skills. Appreciation for the health and wellness benefits from massage and skin care services are necessary.

    The primary Qualifications and Requirements of this role include, but are not limited to:• Provide excellent customer service to members/guests• Welcome and greet members/guests upon arrival• Answer phones, book appointments, sell memberships, gift cards and upgrades• Follow proper filing procedures/file maintenance• Promote health/wellness benefits of massage/facial spa therapy• Maintain a professional and clean work environment & appearance• Positive, energetic attitude• Must have experience selling membership programs.• Team player• Great computer skills• Perform various other duties as assigned

    What’s in it for you?• Hourly wage plus commissions and bonuses• Flexible schedules• Professional and safe work environment• Employee discounts• Employee rewards program/employee referral bonus• Contests

    Job Requirements:

    Knowledge of Microsoft Office application, Millennium Software (will train) and basic accounting principles.

    Excellent personal appearance, good verbal and written communication skills.

    Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest