Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

Hand and Stone Massage and Facial Spa of North Miami Beach is a rapidly growing membership based spa with over 400 locations nationwide. We're located in the Skylake Plaza at 1602 NE Miami Gardens Drive, Miami, Florida 33179. Come learn more about this great location and the Hand and Stone brand!

Spa Associates are responsible for Front Desk operations with an importance on delivering an exceptional level of customer service. We are looking for candidates who are flexible with their schedule, dependable, motivated and should have excellent communication and selling skills. Appreciation for the health and wellness benefits from massage and skin care services are necessary.

Provide excellent customer service to members/guests

Welcome and greet members/guests upon arrival

Answer phones, book appointments, sell memberships, gift cards and upgrades

Follow proper filing procedures/file maintenance

Promote health/wellness benefits of massage therapy

Maintain a professional and clean work environment & appearance

Positive, energetic attitude

Team player

Perform various other duties as assigned

What’s in it for you?

Hourly wage plus commissions and bonuses

Flexible schedules

Monthly massage or facial service

Professional and safe work environment

Employee discounts

Employee rewards program/employee referral bonus

Contests

Job Requirements:

Knowledge of Microsoft Office applications, Millennium Software (will train) and basic accounting principles.

Excellent personal appearance, good verbal and written communication skills.

Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.