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Sales Concierge

Hand & Stone Olney

Sales Concierge
Olney, MD Part-Time Paid

Responsibilities

Hand and Stone is seeking for a Spa Concierge to ensure that our customers' experience in our spa is nothing other than OUTSTANDING! This is a sales position, with individual and team goals. In everything we do, the focus is on creating a positive environment for our employees and guests! Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests Welcome and greet members/guests upon arrival Answer phones, book appointments, sell memberships, gift cards and upgrades Meet expected membership sales goals Follow proper filing procedures/file maintenance Promote health/wellness benefits of massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other duties as assigned What’s in it for you? Hourly wage plus commissions and bonuses Flexible schedules Professional and safe work environment Employee discounts Employee rewards program/employee referral bonus Contests Job Requirements: Knowledge of Microsoft Office application, High School Diploma (or equivalent), and basic accounting principles. Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest