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Sales Concierge

Hand & Stone Olney

Sales Concierge

Olney, MD
Part Time
  • Responsibilities

    Hand and Stone is seeking for a Spa Concierge to ensure that our customers' experience in our spa is nothing other than OUTSTANDING! This is a sales position, with individual and team goals. In everything we do, the focus is on creating a positive environment for our employees and guests!

    Qualifications and Requirements of this role include, but are not limited to:

    Provide excellent customer service to members/guests

    Welcome and greet members/guests upon arrival

    Answer phones, book appointments, sell memberships, gift cards and upgrades

    Meet expected membership sales goals

    Follow proper filing procedures/file maintenance

    Promote health/wellness benefits of massage therapy

    Maintain a professional and clean work environment & appearance

    Positive, energetic attitude

    Team player

    Perform various other duties as assigned

    What’s in it for you?

    Hourly wage plus commissions and bonuses

    Flexible schedules

    Professional and safe work environment

    Employee discounts

    Employee rewards program/employee referral bonus


    Job Requirements:

    Knowledge of Microsoft Office application, High School Diploma (or equivalent), and basic accounting principles.

    Excellent personal appearance, good verbal and written communication skills.

    Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest