Hand & Stone Massage and Facial Spa in Midlothian is looking for a responsible, dependable individual with excellent COMMUNICATION, MANAGEMENT and proven SALES skills to join our team!

POSITION SUMMARY: Our Assistant Manager serves to support the Spa Manager in executing the day-to-day operations of a high volume spa, along with specific assigned responsibilities. The Assistant Manager must lead by example and demonstrate consistent sales skills. A more extensive list of the responsibilities is as follows:

Meet membership sales goals

Communicate sales promotions and service options with clients

Schedule/Confirm appointments and balance the daily appointment book

Greet and check-in/out clients before/after their appointment

Learn about our products and services for effective, clear communication

Execute the daily operational tasks, day-to-day goals and priorities assigned by management

Uphold store cleanliness standards in the entire spa

Communicate the continually changing schedule and operational needs with coworkers

Communicate with both massage therapists and estheticians to maximize the appointment book

Computer data entry

Oversee training of staff

Create and aid in implementation of sales goals for staff.

Oversee implementation of corporate protocols.

POSITION REQUIREMENTS

Goal-oriented, with ambition to obtain top-management level

Sales experience with proven results; membership sales is a plus

Capability to work flexible hours, specifically nights, weekends (Sundays) and holidays

Excellent verbal and written communication skills

A fast learner, with a positive attitude; remain calm in fast pace environment

Computer proficiency; knowledge of retail/appointment booking computer systems is a plus

A strong team player with the ability to work independently under minimal supervision

Exceptional with organizing and prioritizing; attention to detail and multi- tasking

Critical thinking skills, including customer conflict resolution

PREFERABLE QUALIFICATIONS

Must have at least 2 years of sales experience to be considered

Please include expected hourly rate

Position is hourly plus commission