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Spa Associate

Hand & Stone - San Antonio

Spa Associate

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Spa Associate

    Hand & Stone Massage and Facial Spa in San Antonio (The Vineyard Shopping Center), TX is looking for a Spa Associate . The successful candidate must have excellent sales skills, communicate in a professional and friendly manner, and a proven record of individual and team success. The optimal candidate should have experience in a high-volume, high traffic store. Previous experience in the Spa Business, Hotel or hospitality business is ideal but not required.

    Salary: Hourly rate based on qualifications with a strong Incentive Package that is not capped. Career growth opportunities in the future with this position as this position can transition into Lead Spa Associate or Assistant Manager.

    Spa Associate Job Responsibilities:

    Overseeing the daily operations of the spa and facilitate communication with clients and team members

    Delivering exceptional customer service to all guests while insuring a positive experience.

    Actively engage in daily, weekly and monthly performance goals

    Responsible for checking clients in, confirming services and engage in our Welcome, Empower, Connect process with clients

    Perform Open / Closing duties efficiently and up to expected standards

    Assist in maintaining a professional and impeccable spa environment

    Be the face of the business and maintain a positive and enthusiastic attitude towards all employees and clients

    Excel at membership and Gift Card Sales

    Maintain Spa cleanliness & assist with laundry and sanitation as needed

    Spa Associate Qualifications:

    Minimum of 2 years of spa, hospitality and or retail experience preferred

    Experience in the Beauty / Wellness Industry preferred but not required

    Excellent communication and organizational skills.

    Ability Work a minimum of 30 hours per week including weekends, plus extended holidays and special events.

    Technical skills and/or knowledge of Zenoti or other Spa operating systems is desired.

    Ability to engage and connect with clients in a enthusiastic manner

    Positive and outgoing personality with a willingness to create a team atmosphere

    Successful Sales experience and training