Hand and Stone Massage and Facial Spa in Hainesport, New Jersey is seeking a Front Desk Manager to oversee its sales operations. The Front Desk Manager is responsible and accountable for achieving sales targets while providing an exceptional level of customer service.
The Front Desk Spa Manager position responsibilities include, but are not limited to:
Demonstrate the ability to SELL!
Delivering outstanding customer experiences in spa services and retail operations
Initial and ongoing training of front desk staff relating to sales
Responsible for Spa conversion rate
Achieving financial results
Ability to train, coach and mentor front desk staff relating to sales goals
Ability to work flexible schedule including days/evenings/weekends/holidays
Strong organizational/planning and computer skills
Knowledge and understanding of all spa services and product line
Ability to promote the health and wellness benefits of both massage therapy and facials
What’s in it for you?
Hourly wage plus commissions and generous bonuses
Flexible schedules
Professional and safe work environment
Health Benefits
401K + Employer Match (IRA)
Employee discounts
Employee rewards program/employee referral bonus
Referral Program
Contests
Growth potential in a in demand and thriving industry
Position Requirements:
Membership sales experience preferred but not required
A passion for people and sales
High level of enthusiasm and professionalism
Ability to multitask and follow through on all assigned projects
Customer service experience
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.