Hand and Stone Lake Forest is seeking a superstar Membership Sales Associate with great personality and excellent customer service skills to join our team. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! If you love helping people meet their wellness goals, are looking for a consistent income, and want to be part of a great team with the potential to grow, contact us today!
The primary Qualifications and Requirements of this role include, but are not limited to:
Provide superior customer service to members/guests in all interactions
Represent the brand well by demonstrating and modeling exceptional customer service standards
Maintain cleanliness of the entire spa, upkeep a professional appearance, perform basic reception duties; such as, answering phones, booking appointments, selling memberships, gift cards and upgrades
Understand the importance of conversation and the ability to listen, engage, and connect with people to be able to consistently close the sale
Promote health/wellness benefits of massage therapy and esthetics
Positive, energetic attitude, and always a team player
What’s in it for you?
Hourly wage plus commissions and bonuses
Growth opportunities within the brand
Flexible schedules
Professional and safe work environment
Employee discounts
Complimentary massages and/or facials for qualified employees
Discounts on products and services
Employee rewards program/employee referral bonus
Contests
Paid Training
Job Requirements:
Maintain 30% monthly sales quota
Knowledge of basic computer skills, Zenoti Booking Software (will train)
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Job Type:
Full-Time, Part-Time
Supplemental Pay:
Bonus pay
Commission pay
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.