Seasonal/Part Time/Full Time Spa Associate
Hand and Stone is seeking a Spa Associate-Part Time availability. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and services
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
Knowledge of Millennium Software is helpful, but most Spa Associates learn it on the job
What’s in it for you?
Hourly wage plus commissions and bonuses
Flexible schedules
Professional and safe, work environment
Employee discounts
Free Spa Services
Employee rewards program/employee referral bonus
Contests with great awards and gifts
Job Requirements:
Some knowledge of Microsoft Office, Millennium software (learned on the job), and basic math principles
Excellent personal appearance, good verbal and written communication skills
Ability to handle stressful situations professionally, communicate effectively, and multitask with ease all while focusing on the guest
Positive attitude and willingness to learn
Prior sales and customer service experience is a plus
Must have some weekend and evening availability