Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
Communicate sales promotions and service options with clients
Membership education and sales - including sales goals and incentives
Provide excellent customer service to members/guests
Welcome and greet members/guests upon arrival
Answer phones, book appointments, sell memberships, gift cards and upgrades
Follow proper filing procedures/file maintenance
Promote health/wellness benefits of massage therapy
Maintain a professional and clean work environment & appearance
Positive, energetic attitude
Team player
Perform various other duties as assigned
What’s in it for you?
Hourly wage plus commissions and bonuses!
Flexible schedules
Professional and safe work environment
Employee discounts
Employee spa rewards program/employee referral bonus
Contest & rewards initiatives
Job Requirements:
Minimum 2 years of Sales/Customer Service Experience
Knowledge of Microsoft Office application,Millennium (will train) and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills.
Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest