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Spa Associate

Hand & Stone - Tustin

Spa Associate

Tustin, CA
Part Time
Paid
  • Responsibilities

    Hand and Stone is seeking a superstar Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

    Provide superior customer service to members/guests in all interactions

    Represent the brand well by demonstrating and modeling exceptional customer service standards

    Maintain cleanliness of the entire spa, upkeep a professional appearance, perform basic reception duties; such as, answering phones, booking appointments, selling memberships, gift cards and upgrades

    Understand the importance of conversation and the ability to listen, engage, and connect with people to be able to consistently close the sale

    Promote health/wellness benefits of massage therapy and esthetics

    Positive, energetic attitude, and always a team player

    What’s in it for you?

    Hourly wage plus commissions and bonuses

    Growth opportunities within the brand

    Flexible schedules

    Professional and safe work environment

    Employee discounts

    Employee rewards program/employee referral bonus

    Contests

    Job Requirements:

    Maintain 30% monthly sales quota

    Knowledge of basic computer skills, Zenoti Booking Software (will train)

    Excellent personal appearance, good verbal and written communication skills.

    Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.