ARE YOU AN EXCEPTIONAL BUSINESS-SALES MANAGER WITH A PASSION FOR THE SPA INDUSTRY? Ready to take your Spa Management experience to new levels?
TAKE A LOOK AT THIS GREAT OPPORTUNITY!
Hand and Stone is seeking a full time Spa Manager to oversee daily operations in our newest location in the East Liberty neighborhood of Pittsburgh, PA. The Spa Manager is responsible and accountable for all aspects of daily operations with focus on achieving sales targets, leading staff, and delivering exceptional customer service.
What’s in it for you?
Competitive salary
Huge bonus potential for sales and memberships (not included in salary projection)
Full Time work schedule
Paid time off
Professional and safe work environment
Free monthly service
Employee discounts
Part of a two spa team with local, supportive ownership
Spa Manager responsibilities include:
Leading a staff of service professionals
Demonstrated ability to balance coaching/mentoring with discipline
Delivering outstanding customer experiences in spa services and retail operations
Achieving financial results
Solving client issues
Handling administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
Developing and executing marketing strategies to build the business
Knowledge and understanding of all spa services and product lines
Promoting the health and wellness benefits of massage therapy and facials
The ideal candidate will have 3-7 years of management/sales experience, preferably in a luxury hotel or spa environment. The primary Qualifications and Requirements of this role include, but are not limited to:
Retail management/sales experience
A passion for people and sales
High level of enthusiasm
Ability to train and coach staff
Strong organizational/planning and computer skills
Experience in selling memberships
Experience with a booking system like Millennium is a plus
Ability to work flexible schedule including days/evenings/weekends/holidays
All applicants must provide current resume for further consideration. Selected applicants will be contacted for interviews.