Hand and Stone Massage and Facial Spa is seeking Sales Associates. You are a critical link in ensuring that our customers' experience in our Flanders-Mount Olive spa is nothing other than outstanding! We are looking for responsible, dependable individuals with excellent communication and sales skills to join our team! We are currently looking to fill both a Full Time & Part Time Sales Associate positions.
Our Sales Associates are our main customer service representatives through both face-to-face and phone interactions with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all service appointments. Most importantly, this position entails presenting each client with the benefits our lifestyle membership program and our service upgrades to customize our clients service to their needs.Schedule:
7-8 hour shift
Day shift
Night shift
Monday to Friday
Weekends
Full Time & Part Time Positions Available
What’s in it for you?
Hourly wage plus unlimited sales commissions
Paid Time Off
Performance sales contests
Potential for rapid advancement including management based on performance
Ongoing training and support
Flexible hours
Open 7 Days a week
Fun, Professional and safe work environment
Employee discounts on products/services/gift cards
Responsibilities include:
Meeting membership sales goals
Communicate sales promotions and service options with clients
Learn about our products and services for effective, clear communication
Greet and check-in/out clients before/after their appointment
Serve as Client Experience Concierge providing excellent customer service to members and guests.
Communicate the continually changing schedule and operational needs with coworkers
Execute the daily operational tasks, day-to-day goals and priorities assigned by management
Capable of working flexible hours
Uphold store cleanliness standards in the entire spa
Positive, energetic attitude
Ability to build relationships
Answer phones, schedule appointments and file documents
Conduct Date Entry
Perform various other duties as assigned
Critical thinking skills, including customer conflict resolution
A fast learner, with a positive attitude; remain calm in fast pace environment
Sales Associate Qualifications:
Must have High School Diploma or equivalent (Required)
Must have reliable transportation (Required)
Must be 18 years old or older (Required)
Day, Nights, Weekend and Holiday Availability
Sales/Retail/Customer Service Experience
Ability to learn quickly, self starter
Critical thinking skills, including conflict resolution
Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
A strong team player with ability to work independently with minimal supervision
Knowledge of Microsoft Office applications
Good and clear verbal and written communication skills
Ability to handle guest situations professionally and multitask with ease all while focusing on the guest
Must be of good moral character
Satisfactory results of background and reference check is a condition of employment in this position
Preferred Qualifications:
1+ years in sales a plus
Experience using Zenoti client management system or salon booking computer software a plus
Day, Nights, Weekend and Holiday Availability a plus
Membership Sales and/or Sales Experience
Hospitality/Service and/or Retail Sales Experience
This Job Is Ideal for Someone Who Is:
Integrity -- Being of high moral character
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- Focus on the details of work and keeping a clean professional work environment
Achievement-oriented -- enjoys taking on challenges, even if they might fail
Autonomous/Independent -- enjoys working with little direction
Innovative -- prefers working in unconventional ways or on tasks that require creativity
High stress tolerance -- thrives in a high-pressure environment
Location:Hand and Stone Massage and Facial Spa of Mount Olive30 International Drive, Suite E-5 (Near Walmart)Flanders, NJ 07836Phone: 973-695-0888email: mgr.mtolive@handandstone.comCOVID-19 Precaution(s):
Personal protective equipment provided or required
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.