Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
We exist to guide people on a self-transformation adventure so that they gain inner strength, happiness, and confidence.
The Spa Leader is responsible for the overall management of day-to-day operations and the development and implementation of long-term systems that support the company’s vision, guiding teams of skilled estheticians, massage therapists and support staff while ensuring and promoting a warm, personal and gratifying client experience.
This role is not just a job. It's a calling for a Leader and lifelong learner. An effective Spa Leader will be a systems-minded problem solver on one hand, and a teams-focused people expert on the other, with a heart for encouraging coworkers and clients alike to pursue full lives of vitality, beauty and joy.
We are a local, family-owned business, a single branch in the Hand & Stone Massage and Facial Spa national franchise network consisting of nearly 600 locations. We strive to stand apart by being a friend on life's journey to the wonderful people of our small community within the big city.
We are an equal opportunity employer. Live your values and use your talents at Hand & Stone, Team Oak Forest!
Responsibilities
Lead strategically
Oversee operations
Perfect the client experience
Sell memberships, products and services
Collaborate with marketing
Develop dedicated teams
Encourage individual employee growth
Be a brand ambassador
Manage financial systems with acumen
Support public relations requests
Respond to media leads
Host community events
Be creative, and have fun every day!
Qualifications
Exceptional organizational skills
A cheerful, grateful attitude
Proven ability to lead, motivate and teach
Customer service flair
Sales expert
Excellent communication skills
Ability to wisely delegate tasks
Accountable to self and others
Knowledge of spa industry a strong plus
Discerning and firm in conviction
Results-driven achiever
Proficient with common office software and booking systems.
Willing to explore and integrate new technology, as needed
High school or equivalent education
Successful management experience in a spa or complimentary business
Track record of profitability
Perks & Benefits
Competitive annual salary of $45,000-$55,000 with performance incentives, pending experience.
Secure an important, key position in a long-term career with incredible advancement potential
Tremendous opportunity for personal, professional and stable financial development
Complimentary massage, facial and body contouring services
A meaningful career helping others that you can be proud of
Creative work environment where innovation is encouraged
Paid time off and vacation days
Free telemedicine, accident, group life and benefits
Deeply discounted health, dental, vision, life, and mental health coverage available
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.