Hands-On Shift Leader

The Great Greek - Scottsdale

Hands-On Shift Leader

Scottsdale, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Free food & snacks

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Career Advancement Opportunities

    We are seeking a hands-on shift leader who will work an active shift, manage operations, lead the team, and deliver exceptional guest experiences. This is a leadership-from-the-floor position. You have to be independent, a problem solver, and a leader by example. If you thrive in a fast-paced environment, enjoy developing teams, and take pride in operational excellence, we would love to speak with you.

    Job Summary

    The shift leader is responsible to support the daily leadership, operations, and overall performance of the restaurant manager. This role combines active shift leadership with management responsibilities including staffing, coaching, guest service, scheduling, inventory oversight, labor management, and operational execution.

    The ideal candidate is dependable, organized, hospitality-driven, and capable of leading a team in a fast-paced environment while maintaining high standards for food quality, cleanliness, and customer experience.

    Duties and Responsibilities:

    • Support daily restaurant operations and actively work scheduled shifts

    • Coach, train, and motivate team members

    • Maintain high standards for guest service and food quality

    • Manage labor, scheduling, and shift efficiency

    • Handle guest concerns professionally and effectively

    • Monitor food costs, inventory,

    • Ensure compliance with health, safety, and company standards

    • Lead by example during peak business hours

    • Support local store marketing and community engagement efforts

    • Help drive sales, profitability, and overall team performance

    Qualifications:

    • Previous restaurant leadership or management experience required

    • Strong leadership and communication skills

    • Ability to lead by example in a fast-paced environment

    • Experience with scheduling, labor management, and restaurant operations

    • Familiarity with POS systems and basic administrative software

    • Ability to remain calm, organized, and solution-oriented under pressure

    • Strong work ethic and dependable attendance

    • Food safety certification