Benefits/Perks

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Friendly work environment

Job Summary

We are seeking a friendly service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, verify insurance benefits, knowledgable in workers compensation, assists with some modalities for treatment ( as needed) and collects payment information. The ideal candidate has a cheerful disposition, excellent communication, organized, excellent computer skills, and great customer service.

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Verify insurance benefits prior to appointments

Answer all faxes and emails for new clients

Assist therapist setting up patients for treatment as needed

laundry and linen

Inventory and ordering supplies

Qualifications

Two or more years of experience as a medical receptionist or similar role is strongly preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Must be computer savvy and comfortable with scheduling software

Must be familiar with workers compensation and general PPO plans

Spanish speaking is preferred