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Customer Service Representative

Handyman Connection - K/W, Cambridge, Guelph & Brantford

Customer Service Representative

National
Part Time
Paid
  • Responsibilities

    Handyman Connection of Kitchener is locally owned and operated, we are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of a National Franchise with an opening for a Part-Time Customer Service Representative. Our customers are seeking additional office support for our growing business.

    We are now seeking a Part-Time Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us

    What You Will Receive

    Earn competitive pay depending on your skills, experience, and availability - $16.00/hour as a starting pay

    Work during traditional business hours 8:30 am to 12:30 pm (Monday, Tuesday, and Wednesday, possible Thursdays)

    Professional small office with a friendly touch

    Excellent training and support

    Business casual attire atmosphere

    Responsibilities

    Dedication to excellent customer service

    Able to manage small business details while working independently

    Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.

    Experience handling projects to completion

    Ability to multi-task in a busy environment

    Qualifications

    Strong telephone and written communication skills.

    Outgoing personality; enjoys working with people

    Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.

    (1+) years experience working in a Call Center or Customer Service Role preferred

    Knowledge of home repair and light remodeling a plus

    Handyman Connection of Kitchener is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a Part Time Customer Service Representative. Our customers are seeking additional office support for our growing business.

    We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Kitchener to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team.

    If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Kitchener.