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Home Improvement Call Center Representative

Handyman Connection of Mason, OH

Home Improvement Call Center Representative

Blue Ash, OH
Full Time
Paid
  • Responsibilities

    The fast-paced local office of an International Franchise has an opening for a Home Improvement Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of Mason is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality artistry.

    What You Will Receive

    Earn competitive pay depending on your skills, experience, and availability.

    Work during traditional business hours with some flexibility – no nights or weekends!

    Professional office with a friendly touch!

    Excellent training and support

    Branded apparel available (or business casual attire)

    Responsibilities

    Strong telephone and written communication skills

    Dedication to excellent customer service

    Outgoing personality; enjoys working with people

    Able to manage small business details while working independently

    Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.

    Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint

    Knowledge of home repair and light remodeling REQUIRED

    Experience working in a Customer Service Role or Telemarketing Role preferred

    Competitive wages with benefits and an incentive plan are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: www.handymanconnection.com/mason