Customer Service Representative
Customer Service Representative
Fast paced local office of an International Franchise has an opening for an experienced Customer Service Representative. Our customers love us, our business is growing, and we are seeking additional office support! Handyman Connection is a locally owned and operated, well established Home Improvement Company serving the Peninsula, and sections of the South Bay and East Bay with excellent customer service and quality workmanship. Our customer base is over 50% repeat/referral customers.
What You Will Receive
Earn competitive pay depending on your skills, experience and availability
Work during traditional business hours with some flexibility – no nights or weekends!
Part-time or full-time opportunities available
Professional office with a friendly touch!
Excellent training and support
Branded apparel available (or business casual attire)
Responsibilities
Strong telephone and written communication skills
Excellent people management skills
Dedication to excellent customer service
Outgoing personality; enjoys working with people
Able to manage small business details while working independently
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Confident with typical office equipment and computer skills - especially Outlook, Excel, Word, CRM, PowerPoint
Knowledge of home repair and light remodeling a plus
Experience working in a Customer Service Role or Telemarketing Role preferred
Competitive wages with incentive plan available to qualified applicant. For immediate consideration, apply online via the application to the right. Check us out on the web at: www.handymanconnection.com
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