Handyman Connection of South Shore is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of an International Franchise with an opening for a part-time Customer Service Representative. Our customers are seeking additional office support for our rapidly growing business!

We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Hanover to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Our office supports a clean, comfortable space to work with plenty of room for social distancing. This is a great opportunity for someone that is looking to grow with a growing company. Ready to learn more? Here’s why we want you to work with us!

What You Will Receive

Earn competitive pay depending on your skills, experience, and availability

Work during traditional business hours - NO NIGHTS

Professional, locally-owned office with a friendly touch

Excellent training and support

Business casual and branded apparel atmosphere

Responsibilities

Dedication to excellent customer service

Able to manage small business details while working independently

Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.

Experience handling projects to completion

Ability to multi-task in a high-stress environment

Qualifications

Strong telephone and written communication skills.

Outgoing personality; enjoys working with people

Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.

(1+) years experience working in a Call Center or Customer Service Role preferred

Knowledge of home repair and light remodeling a plus

Work with a team that makes the customers say, "I had three different projects completed by them and all of their people were friendly, professional, and did great work. We were moving and in a pinch and they responded very quickly and bailed us out. Highly recommend!"

If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of South Shore!

Ready to get started? Apply now!