Customer Service Representative
Fast paced local office of an International Franchise has an opening for a part-time Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of South Shore Boston, MA is a locally owned and operated, well established Home Improvement Company dedicated to excellent customer service and quality workmanship.
What You Will Receive
$18.50 per hour
Part-time to start, with the option to go full-time in the future.
Ideally looking for someone to come in during the afternoons during the week: 12:00pm - 5:00/6:00pm.
Work during traditional business hours with some flexibility – no nights!
Professional office with a friendly touch!
Excellent training and support
Branded apparel available (or business casual attire)
Responsibilities
Strong telephone and written communication skills
Dedication to excellent customer service
Outgoing personality; enjoys working with people
Able to manage small business details while working independently
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
Knowledge of home repair and light remodeling a plus
Experience working in a Customer Service Role or Telemarketing Role preferred
Competitive wages with benefits and incentive plan available to qualified applicant. For immediate consideration, apply online via the application to the right. Check us out on the web at: www.handymanconnection.com
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Why Handyman Connection?