Join Colorado’s #1 Handyman Service Team as awarded by Newsweek for customer service for two years in a row! Experience our amazing culture where we encourage personal development and growth paving the way to success.

Handyman Matters is currently seeking a Full-Time Customer Service and Scheduling Dispatcher for our Lakewood office. This position is 40 hours per week, Monday – Friday 8:00am to 5:00 pm; future Saturdays. Compensation is $30,000 - $35,000 annually. Please visit our website at HandymanMatters.com for additional information about us!

Responsibilities:

Coordinate and manage schedules of active jobs, new jobs

Educating our customers on our service and pricing their projects

Preform paperwork, administrative duties, following office procedures

Coordinate with Craftsmen, Sub-Contractors, Homeowners

Answer the phone within 3 rings

Review dispatched information and driving times for Craftsmen

The employee will report directly to the Office Manager

Assist General Manager, Owner, Field Supervisor and Craftsmen

Track jobs, monitor jobs, invoicing

Must be able to work shift on consistent and ongoing basis

Requirements:

Reliable and punctual

Computer literate (Outlook Email, Word, Excel); scheduling software a plus

Candidate MUST have Customer Service and inbound sales experience

Must possess ability to multi-task, work in a very fast paced environment, have a high sense of urgency and be coachable

TEAM player who can work independently

Be able to build rapport over the phone with homeowners, craftsmen, independent contractors

The ability to think outside the box and problem solve

Excellent communication and organizational skills both verbal and written

Previous construction industry experience a HUGE plus but not required

Must be able to type a minimum of 45 wpm, accurately

Benefits Include:

Competitive wage from $30k to $35k, depending on experience

Paid Training

Vacation and Holiday Pay

Health and Life Insurance with optional Vision and Dental

Life Insurance

401(k) Savings Plan

Please respond with a cover letter with why you would be a great candidate for this position! Apply now!