Do you like working with people, being part of a great team and have a passion for customer service excellence? Are you energetic and do you thrive in a fast paced environment? Do you like watching HGTV or doing your own home improvement projects? If so, then you may be a good candidate for our new office team position.
We are a fast growing locally owned home repair/improvement small business and are looking for a new team player. This is an hourly position (30 hrs/week) at first that can convert to full time based upon your contribution and overall performance.
Job Description
Contact residential and commercial customers by telephone in order to promote and sell services, follow up on proposals, schedule appointments, gather information on needs, validate service levels, and/or request payment for completed work.
Main Job Tasks and Responsibilities
Lead Conversion:
Contact leads and prospects by telephone or email
Explain the service and pricing to potential customers
Book jobs/services over the telephone
Provide pricing details
Deliver scripted sales pitch to the customer and adjust scripted sales pitch to meet needs of specific individuals
Office Phones/Scheduling/Invoicing:
Answer telephone calls from potential customers who are responding to advertisements, qualify expectations and schedule work with craftsman best meeting needed skills
Handle customer questions
Record customer details and input order details into the computer system
Keep track of project hours and expenses for invoicing
Prepare invoices for customers and receive payments
Customer Follow Up After Job Completion:
Follow up and record customer details including feedback on services provided
We offer $12.00 - $13.00 per hour, based on your experience and knowledge. Very flexible schedule, can be Part Time or Flex Time. If this sounds like the kind of position you’ve been looking for, and if you meet our qualifications, we want to hear from you. Contact us today!
Here is just some of what we have to offer:
Health Benefits (secondary insurance)
Retirement Savings
Vacation and Holiday Pay
Flexible scheduling
Advancement and growth opportunities
Regular pay reviews
Plus more!