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Membership Sales Associate (Private Fitness and Lifestyle Club)

Hangen Group, Inc. (HGi)

Membership Sales Associate (Private Fitness and Lifestyle Club)

Valencia, CA
Full Time
Paid
  • Responsibilities

    Job Description

     

    Responsibilities for Sales Associate

    • Assist potential clients with requests in person, via CRM and on the phone

    • Follow Membership Department Policies and Procedures

    • Maintain a sales database as dictated by the Membership Director

    • Attend community outreach events when applicable

    • Keep accurate and up to date records

    • Greet member and guests in a friendly and polite manner

    • Maintain sales database daily and consistently

    • Educate customers about current promotions and advertisements

    • Process membership applications

    • Provide weekly reports as requested by management and Membership Director

    • Work schedule based on the Club’s needs

    • Follow up with all leads and membership inquires as monitored by Membership Director

    • Implement rejoin programs and create your own plan to increase leads contacted per week

    • Handle current member changes and requests

    • Assist members with membership account changes, inquires and questions

    • Implement a Member Upgrade Program to increase Premier upgrades monthly

    • Contribute to team's daily sales goals

       

      Qualifications for Sales Associate

    • High school diploma or general education degree (GED) required

    • Experience with Sales CRM desirable

    • 1-2 years of sales experience or customer service experience desired

    • Required to work Monday – Thursday 10:30am -7:00pm and Sunday 8:00am - 4:30pm

    • Excellent verbal communication skills

    • Detail oriented and punctual

    • Maintain all sales databases daily and accurately

    • Strong orientation towards providing excellent customer service

    • Basic math skills

    • High attention to detail

    • Demonstrated selling skills

    • Ability to maintain a professional appearance

       

      Compensation

    • $16.00 per hour plus commission and bonus opportunities

    • Complimentary membership

    • Medical, dental and vision benefits

    • PTO

    • Employee discounts

     
    
     
    

    Company Description

    Hangen Group represents this company with their recruiting needs. . .