We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability. Responsibilities - Greet and direct customers - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers' questions about specific products/services - Conduct price and feature comparisons to facilitate purchasing - Cross-sell products - Receiving inventory - Manage returns of merchandise - Coordinate with the Retail Sales Representatives team to provide excellent customer service - Inform customers about discounts and special offers - Provide customer feedback to the Store Manager - Stay up-to-date with new products/services Skills - Proven work experience as a Retail Sales Representative, Sales Associate or similar role - Understanding of the retail sales process - Familiarity with consumer behavior principles - Knowledge of inventory stocking procedures - Basic math skills - Track record of achieving sales quotas - Excellent communication skills, capable of building trusting relationships - Ability to perform in fast-paced environments - Flexibility to work various shifts - High school degree or equivalent preferred - BS in Marketing or related field is a plus - Salary: $15.00 per hour versus 10% Commission Pay on all sales Benefits: - Employee discount on shoes. Medical Benefits and other benefits available after maintaining employment at Hanig's for a certain period of time. Schedule: - 8 hour shift - Weekend availability COVID-19 Safety considerations: -Employees encouraged to wear masks. -Curbside pickup option available. -Hand sanitizer readily available