We are currently seeking an experienced RESIDENTIAL REAL ESTATE POST-CLOSER in the Charlotte, NC area.  The ideal candidate will understand the entire post-closing process and is able to switch between all functions as needed. The post-closer makes sure that all files are recorded and funded, all parties involved are informed, and that all closings go off without a hitch once the signed documents are received.

In this key role we need the Post-Closer to be customer-centric, always taking the initiative, and work as the ultimate problem solver. This is a perfect position for someone that understands all aspects of the post-closing duties. Prior experience as a Mortgage Loan Processer or Mortgage Loan Closer would be a great fit. You care about quality, doing things right, and consistently getting the job done. If this describes you, then apply today!

 RESPONSIBILITIES:

• Scanning in Closing Documents
• Updating Title
• Confirming all funds have been received
• Going through a Quality Control Checklist
• Recording Documents
• Setting up wires

 QUALIFICATIONS:

• Previous experience in real estate preferred
• Great communication skills and customer service
• Strong attention to detail
• Must be detail-oriented and highly organized
• Strong multi-tasking skills with an ability to adapt in a fast-paced, changing environment
• Customer-centric – the customer always comes first!
• Solution-oriented – excellent problem-solving skills
• Humble and teachable
• Excellent communication skills

 HANKIN & PACK VALUES

• CONSISTENCY - Provide the same level of service on every deal. Accurately follow our firm’s policies and processes along with the client’s Service Level Agreement.
• COMMUNICATION - Communicate precisely while being helpful, polite, and cheerful. If you see an issue, bring forward a resolution.
• ENJOY THE JOURNEY – The path of innovation and progress is often difficult. Enjoy the journey by bringing a positive outlook and lifting others up around you.
• PRODUCTIVITY - Increase profitability by optimizing resources. Be efficient in your day to day operations to allow an opportunity for growth.
• ACCOUNTABILITY - Take pride and ownership in your work, even if you are helping others. We are all personally accountable for delivering on our commitments.
• SERVANT MENTALITY - Provide superior customer service internally and externally. Treat everyone with the utmost respect and remember the individuals in our “files” are people too!
• TEACHABLE - Maintain a posture of humility with a desire to learn.  Don’t let the way you’ve always done something keep you from adapting to a new way.
• TENACITY – Stick with it.  Work hard.  Persevere until the challenge is solved.

We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done! 

WE ARE PROUD TO OFFER:

• Competitive base salary
• Medical, dental, and vision insurance
• Disability and life insurance
• 401(k) with company match
• Paid Time Off
• Excellent training program
• Great family work environment
• Growth opportunities