Hansen Talent Group is hiring a Lead Computer Operator to work with a large enterprise in Ashburn , VA. This position will be a rotation with 7 days on, 4 days off, 4 days on, 7 days off, etc. 

What You'll Do:

• Trains, motivates, and guides assigned staff. Assigns, reviews, and approves the work of assigned staff. Provides input to management regarding staff performance.
• Manages the daily activities to resolve problems and change management issues. Provides advice/guidance to lower-level Operators on the resolution of complex scheduling conflicts, computer malfunctions, program/system malfunctions and other irregularities.
• Operates and monitors computer system and related equipment, ensuring all batch cycles are completed by deadline. Reads production schedules, job request forms, and job documentation to determine what jobs to run, what procedures to follow and what input data to obtain. Responsible for production systems’ online response time.
• Identifies/monitors and diagnoses system problems, initiates corrective action where possible. Monitors system for possible hardware or software problems Troubleshoots and provides advice on data center equipment problems.
• Compiles and maintains reports relative to computer operations as required. Reviews equipment logs and reports on equipment efficiency.
• Works with IT groups to ensure service objectives are met. Reviews technical support process and products and recommends quality improvements. Reviews all changes scheduled for their shift window and provides orderly transition of new or revised work to succeeding shift as appropriate.

Skills and Abilities:

• Maintains tape libraries
• Monitors computing platforms
• Notifies customers of problems
• Operates console systems
• Troubleshoots computing platforms

Work Experience: 5 years experience in the operation and support of a variety of computer systems.

Position Schedule: 

• 5:45pm – 5:45am, 7 days on, 4 days off, 4 days on, 7 days off, etc.