Job Description

SUMMARY

The Photovoltaic (PV) System Application Engineer (mechanical) will be the primary owner of compatibility issues between PV and racking systems, as well as providing pre-sales and after-sales supports to customers. In addition to solving any certification and qualification issues, this position will be the contact for expert opinions on compatibility, both internally and externally. This position will be based in the Irvine or San Francisco Bay Area of California and may travel up to 20% of the time for field troubleshooting or customer satisfaction purposes. It will report to the Sr. Director of Products, Technology, and Innovations.

RESPONSIBILITIES

• Align with the factories and other organizations on technology roadmap, product offers, product features, and product introduction timelines.
• Own the compatibility efforts between PV modules and racking systems (e.g. racking for residential rooftops, rail-less mounts, commercial rooftops, carports, fixed-tilt ground mounts, trackers) for different application environments (high wind load, high snow load), as well as mounting and grounding devices.
• Ensure PV modules and racking, mounting, and grounding components have property certifications (e.g. UL2703) and qualification before their introduction.
• Be the internal and external contact person for expert advice, compatibility sign-off, and system design assistance on mechanical and structural system design topics;
• Be the internal expert on racking products, technology, and market trends in the residential, C&I, and utility segments.
• Provide support for the Module Sales team and customers in pre-sales and after-sales application engineering, including, but not limited to providing application-related knowledge to customers, assisting customers in project designs, construction, commissioning, operations, maintenance, warranty coverage processing, and field troubleshooting.
• Provide product training and promote Hanwha Q CELLS America solutions to customers and the sales team; represent Hanwha Q CELLS America at tradeshows and conferences.
• Stay up to date on PV technologies and industry trends by taking part in technical meetings and industry shows.

REQUIRED QUALIFICATIONS

• A BS Degree in Mechanical Engineering or Structural Engineering with 4-6 years of experience, or an MS Degree in Mechanical or Structural Engineering with 2-4 years of experience in the PV or racking industries.
• Must be an expert and in touch with the state-of-the-art of at least one, and knowledgeable about at least an additional one, of the following areas:
• PV racking for applications in the residential, C&I, and utility segments
• Testing, certification, and qualification of PV and racking
• Familiarity with US product safety and building codes, as well as PV and racking certification standards
• A successful demonstration in customer support track records in a fast-paced tech industry
• Extensive experience working with cross-functional teams and individuals of diverse backgrounds
• Strong professional integrity and a sense of ownership of statements and assignments 
• Self-motivated requires minimum supervisions, and have a proven track record of reliability and work ethic
• Take assignments with a sense of urgency; deliver solutions and results on time
• Strong communication skills with customers, management, and internal teams
• Excellent written and verbal communication skills

Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Company Description

Hanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world's largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa and the Middle East, the company provides excellent services and long-term partnership to its customers in the utility, commercial, government and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm and a Top 8 business enterprise in South Korea.