Job Description

Responsibilities include but are not limited to the following:

• Provide software and hardware support for artists using Filmlight Daylight, Filmlight Baselight, BMD Resolve, Autodesk Flame, Pro Tools, Source-Connect, Colorfront Transkoder, Avid Media Composer, and Adobe Products. 
• Set up, move, monitor, and maintain equipment in editorial and exhibition suites for daily/weekly client sessions and rooms, ensuring creative workstations and rooms are in an optimal running state
• Provide support for remote and local ADR sessions 
• Calibration of color critical video displays and theatrical projectors and audio monitoring according to internal standards and protocol
• Assist Data I/O operators with troubleshooting data transfers and software/hardware related issues
• Troubleshoot video, audio, and network switching and routing infrastructure within facility as needed
• Troubleshoot Storage infrastructure including Stornext SAN, NAS, and DAS installations as needed
• Update, patch and build dailies/editorial/content mastering workstations and servers as required on the Linux/Windows/MacOS platforms.
• Work together with local Tech Ops team to coordinate efficient handoffs and complete on-going departmental projects
• Source equipment and material from our vendors for various engineering tasks
• Document procedures and critical information in a comprehensive manner for the benefit of entire technology team
• Other departmental duties, as required and assigned

Qualifications

Required qualifications and background:

• 2-5 years of experience in a post-production engineering environment or equivalent experience preferred
• Bachelors in Computer Science, or comparable professional experience
• Experience with network protocols (layer 2, layer 3), and switching infrastructure
• Extensive knowledge of Linux, MacOS and Windows operating systems, desktop, server, and VM environments
• General knowledge of remote user interface and streaming protocols not limited to HP ZCentral, NoMachine, Teradici, Nevion, Streambox, Clearview, Zoom, etc.
• Program experience with at least one language; Python, Perl, Bash or Java
• Experience with video signal standards and related infrastructure
• Understanding of network file sharing protocols; particularly NFS, SMB/CIFS and secure digital delivery mechanisms (Signiant, Aspera, etc.)
• Highly motivated, team-oriented and excellent communication skills

Additional Information

All your information will be kept confidential according to EEO guidelines.