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Client Concierge

Harbor Picture Company

Client Concierge

Chicago, IL
Full Time
Paid
  • Responsibilities

    Job Description

    • Provide premium hospitality services for studio clientele in the feature film, television, and advertising industries
    • Greet clients and create a lively, welcoming atmosphere while exhibiting professional and graceful demeanor
    • Manage studio spaces on a daily basis: coordination with vendors, upkeep, presentation, and supply ordering
    • Facilitate client requests and support company staff
    • Answer phones, transfer calls, and take/send messages
    • Maintain food services, coffee/beverages, and kitchen/lounge
    • Manage studio budgets strictly and carefully
    • Interface with clients on a daily and ongoing basis to serve their projects and to build their relationships within the studio and with its artists
    • Support producing team with special projects, as assigned
    • Maintain safety, cleanliness, and procedures onsite as the Certified COVID-19 Compliance Officer
    • Perform hourly sanitation checks by disinfecting all high touch points and surfaces in common areas and client rooms
    • Enforce COVID-19 protocols onsite, implementing mask use and encouraging regular disinfection of work stations
    • Maintain plentiful supply of PPE and cleaning products
    • Support executive assistant with executives’ scheduling and time management
    • Other duties, as required and assigned
  • Qualifications

    Qualifications

    • 2-3+ years of professional customer service/hospitality experience
    • Bachelor’s degree from accredited university and superior writing skills
    • Outgoing, friendly personality and ability to thrive in a busy environment
    • Strong aptitude for hospitality, networking, and client interaction 
    • High attention to detail and superior organization skills
    • Excellent time management skills and ability to multi-task 
    • Ability to "think on your feet" and problem solve
    • Film, television & entertainment experience or knowledge a plus but not required

    Additional Information

    All your information will be kept confidential according to EEO guidelines.