Job Description

• Provide premium hospitality services for studio clientele in the feature film, television, and advertising industries
• Greet clients and create a lively, welcoming atmosphere while exhibiting professional and graceful demeanor
• Manage studio spaces on a daily basis: coordination and communication with vendors, upkeep, presentation, and supply ordering
• Provide support to Studio Manager and Head of Studio Service with special project, studio operations, and staff management, taking lead on key tasks or deliverables where required
• Facilitate client requests and support company staff, creating new and refining existing systems, where necessary
• Answer phones, transfer calls, and take/send messages
• Maintain food services, coffee/beverages, and kitchen/lounge
• Manage studio budgets strictly and carefully
• Interface with clients on a daily and ongoing basis to serve their projects and to build their relationships within the studio and with its artists
• Assist in facility scheduling, training, personnel issues, cultural events, and communication with producing teams
• Support producing team with special projects and problem-solving, as assigned
• Maintain safety, cleanliness, and procedures onsite as a Certified COVID-19 Compliance Officer
• Enforce COVID-19 protocols onsite, implementing mask use and encouraging regular disinfection of work stations
• Maintain plentiful supply of PPE and cleaning products
• Perform hourly sanitation checks by disinfecting all high touch points and surfaces in common areas and client rooms
• Support executive teams with scheduling, travel arrangement, expense tracking, and time management
• Other duties, as required and assigned

Qualifications

• 2-5 years of professional customer service/hospitality experience
• Bachelor’s degree from accredited university and superior writing skills
• Outgoing, friendly personality and ability to thrive in a busy environment
• Strong aptitude for hospitality, networking, and client interaction 
• High attention to detail and superior organization skills
• Excellent time management skills and ability to multi-task 
• Ability to "think on your feet" and problem solve
• Proven success in managing and motivating supervised staff member and colleagues
• Film, television & entertainment experience or knowledge a plus but not required

Additional Information

All your information will be kept confidential according to EEO guidelines.