General Summary

Provides moderately complex technical support in areas such as research, development, testing, PC setup, repair, maintenance and installation.

*Principal Duties and Responsibilities (Essential functions)

• Provides hardware and software support to systems *
• Tests, troubleshoots, and repairs moderately complex problems *
• Installs, maintains, and repairs computer and/or security systems, including upgrades *
• Builds and tests new systems for the team
• Prepares and generates written and/or oral reports or procedures on a regular basis
• May assist in engineering testing *
• May give recommendations for solutions to problems
• May assist in research work - researching new/replacement hardware/software

_At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefitshere. _

Required Skills

Required Experience

• High school diploma or equivalent
• Minimum of three years of related work experience
• Must be able to obtain/maintain a Secret security clearance; US citizenship required
• Working knowledge of desktop applications including word processing, spreadsheet, and database programs
• Ability to demonstrate logical thinking
• Willingness and ability to learn new things
• Ability to work with minimal supervision

Preferred Qualifications

• Two years of electronics training from technical trade school or military technical school or two years of computer training as applicable to the job, or one to three years of related work experience
• Working knowledge of PC hardware and software, as well as operating system experience (Windows 11)
• Experience building and testing new computer systems
• Experience with installing and configuring Windows 11 operating system
• Experience troubleshooting and repairing hardware and software problems

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.