About Harmony Veterinary Care

At Harmony Veterinary Care, we strive to bring the bond between the patient, owner, and veterinarian closer together. With a focus on compassionate care and the highest quality of medicine, great things happen! In addition to the caring environment, we also offer alternative treatment options such as eastern and western herbs, aromatherapy, and vaccine titers.

Client Service Representative

As a Client Service Representative, you will play an important role in the day-to-day operations with Harmony. By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service work in providing support to the hospital. We are looking for a friendly, team-oriented person, with excellent customer service skills!

Duties And Responsibilities

• Greet clients in a friendly, professional, and positive manner

• Answer phone system and direct calls accordingly

• Schedule and confirm appointments

• Check patients in* the hospital according to schedule and prepare patient files

• Scan or otherwise record medical records

• Keep lobby and reception areas organized and neat

• Obtain deposits and other payments from clients

• Process credit applications

• Must be able to lift and/or move up to 25 pounds

• Use email system

Knowledge and Skills

• Excellent customer service

• Multi-tasking

• Verbal and written communication skills

• Active listening

• Good communication

• Organizational

• Data entry

• Veterinary field terminology is a plus

Education and Experience

• At least 1 year in a customer service role

• High School Diploma/GED

What we Offer

Harmony offers competitive compensation as well as a benefits package which includes medical, dental, vision, PTO, and 401(k)

Harmony Veterinary Care is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.