Overview
HarpData is on the lookout for a dynamic, experienced and personable Presales Engineer; someone who is self-motivated, knowledgeable, professional, and capable of working with the Sales and Engineering Teams in the design, presentation, and delivery of technical solutions. This unique individual is both a salesperson that understands and can apply engineering knowledge, and an engineer that understands how to sell engineered systems. The Presales Engineer will further the efforts of all Sales and Business Development activities by being an authority on all HarpData offerings and a trusted advisor to HarpData customers, prospects and partners.
At HarpData, we believe that people do their best in a culture that supports relationships, invests in people, fosters innovation, and empowers communities. Our team places the highest priority on the investment in people by creating an environment where every effort contributes to company growth and personal development. Our manifesto drives each team member to focus on collaboration, trust, healthy conflict, ownership, and – most importantly – to Slay Dragons!
Why this Role is Cool?
Join one of the hottest Buffalo area small businesses recognized for its market growth and contributions to the community.
Become a member of a team that values work built on collaboration, trust, diversity, ownership and an endless desire to slay!
Be a part of a company that wins by putting culture over everything...…Always!
If you are the unique individual that we are looking for and are interested in being a part of one of the hottest small business in Buffalo, apply now!
Job Duties and Responsibilities
Identify current and future customer requirements by establishing rapport with customers, prospects and other persons in a position to influence business opportunities.
Manage and execute “proof events” including POC documentation, success criteria, and conclusion meetings.
Provide technical information on product, service, or equipment by answering questions and providing demonstrations.
Prepare architecture documents, demos, and product training sessions as needed.
Annotate the progress of all sales and services opportunities in SalesForce.com
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
Contributes to sales engineering effectiveness by identifying short and long-term issues that must be addressed; providing information and commentary pertinent to product growth with recommended options and courses of action for winning business.
Establish thought leadership by producing technical blog posts, white papers, and use cases.
Desired Knowledge, Skills and Experience
Training and Certifications (one or more of the following) - CCNA, CCNP, CCIE, VCP, JNCIA, JNCIP, JNCIE, NetApp ON-TAP
Strong tech skills/background to develop solutions and communicate with IT and C-level staff.
Ability to communicate technical concepts in non-technical terms and business value.
Requirements Analysis, Problem Solving
Product/Partner Knowledge, Value Selling, Presentation Skills
Excellent Verbal and Written Communication
Strong ability to cultivate existing customer relationships
Experience with Enterprise IT architectures or Managed Services