Job Description

We are seeking a self-motivating Claims Analyst to become a part of our organization! You will answer phones, research, scan, and analyze and verify documents sent by clients.

RESPONSIBILITIES:

• Answer phones
• Process claims and prepare for submittal to state - includes data entry, scanning, combining and closing additional accounts, letters to clients
• Research potential accounts
• Correspond with clients (via mail, telephone or e-mail)
• Answer telephone inquiries and return client messages - phone messages and letters must be processed by the close of each business day
• Process accounts and prepare each claim to be sent to state
• Process outgoing mail
• Other duties as assigned

QUALIFICATIONS:

• Experience with Microsoft Word, Excel, and Outlook
• Experience in conflict resolution
• Excellent organizational skills
• Excellent written and verbal communication skills
• Deadline and detail-oriented
• Document verification
• Ability to work in a multi-tasked environment

*ABILITY TO SPEAK AND WRITE SPANISH, AND KNOWLEDGE OF PROBATE AND HOW TO DETERMINE BENEFICIARIES WOULD BE A HUGE PLUS.