Job Description

1. POSITION SUMMARY

The operations analyst will study our organizational workflows and processes to recommend and implement changes in order to increase revenue and decrease costs. The ideal candidate will be able to translate data and evaluate operations to develop and advise on new projects to all levels of staff. The operations analyst will also research and compare multiple avenues of workflows, assist in all department analysis, and conduct internal audits.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Analyze data of in-place procedures to find ways to improve operations
• Evaluate operations procedures and processes
• Identify deficiencies and areas for improvement and redesign
• Apply statistical analysis, simulations, and predictive modeling to analyze current procedures
• Recommend strategies and develop new procedures
• Implement tests processes, policies, and protocols
• Research market and industry trends and patterns
• Perform operations analysis for all technologies and projects
• Prepare detailed reports of workflow research and improvements
• Compare processes with industry standards and best practices
• Create set company standards and reporting structures
• Conduct investigative internal audits and create reports of findings
• Develop workflows to increase production and revenue

Qualifications

1. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Basic Qualifications:

• Education * Bachelor's degree in statistics, business, data management, operations research, or related field.
• Experience * 2 + years' experience as an operations analyst, in an operation or research analyst role, or in a related position.

1. Preferred Qualifications:

• Education or Experience * Master's degree in operations research or related field preferred.

• Interpersonal Skills * Excellent verbal and written communication skills. * Good interpersonal and presentation skills for interaction with all levels of management. * Able to multitask, prioritize, and manage time efficiently. * Detail-oriented, organized, deadline-driven.

• Technical Skills

  • High proficiency with Microsoft Office suite including Excel, Power BI, Word, Outlook, Teams, and PowerPoint.
  • Able to analyze data and statistics and translate results into better solutions.
  • Able to analyze large, complex data sets using a variety of software and tools.
  • Comfortable with database administration skills and resources.
  • Must be able to interpret and speak with data.

1. ESSENTIAL FUNCTIONS

• Willingness and ability to travel domestically (up to 10% of time).
• The ability to attend work predictably and regularly. Must be able to occasionally work variable schedule(s) as necessary.
• The ability to deal politely and professionally with customers and/or coworkers.
• Motivated self-starter with the ability to work independently with purpose and accuracy in a fast-paced environment.
• The ability to follow direction or instruction.
• The ability to use a computer to communicate, create, and access information.
• Willingness and ability to work conditions may include the following: working near moving mechanical parts, in outdoor weather conditions.

1. CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Driver’s license

Additional Information

“We offer competitive benefits, including health insurance, life insurance and disability plans, as well as a 401k with company matching.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, age, national origin, disability, protected veteran status, marital status, sexual orientation, gender identity or expression, genetic information, citizenship or immigration status, pregnancy, handicap, family status, domestic partnership or civil union status or any other characteristic protected by law. All information will be kept confidential according to EEO guidelines.

Disclaimer:
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.”