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Customer Service/Retention Specialist

Hart & Associates Inc

Customer Service/Retention Specialist

Studio City, CA
Full Time
Paid
  • Responsibilities

    Job Description

    About Us:

    My Broker Search was founded in 2014 by a team of experts with one simple, yet important goal in mind; to help Real Estate Companies and Agents expand their business with strategic social media marketing. We specialize in graphic design and content creation. We are looking for ONE all around specialist. Someone that can help with customer service, technical issues (we will train you), billing, retention, and more. 

    What We’re Looking for:

    • CONFIDENT and independent individuals
    • POSITIVE people to bring into our work environment. HIGH ENERGY
    • Prior experience on field highly favored
    • Good people and phone skills
    • Basic computer knowledge 
    • Active social media accounts
    • Outlook and Excel skills

     

    Responsibilities:

    • Tasks include being account consultants.
    • Answering phone calls, emails. 
    • Creating positive and productive interactions both in the office and with clients. 
    • Assisting clients in using our services including: website walk-throughs, assistance with occasional technical issues, and client checkups. 
    • Billing and Retention 
    • Maintain records of customer interactions, comments, complaints, and continuously update information.
    • Perform and support other tasks as assigned.

    Benefits:

    • Training offered will be a valuable asset in your career 
    • Bi-weekly pay
    • Relaxed office environment 
    • Work hours 730am - 3:15pm PST
    • High growth opportunity

    Reply back with your resume and good phone number to reach. We are looking to hire someone immediately. 

     

    Company Description

    My Broker Search provides Real Estate Agents with the tools and marketing solutions to maintain a competitive edge..