Job Description

TITLE: CUSTOMER SERVICE REPRESENTATIVE - REMOTE LOCATION: OXNARD, CA DURATION: 1 YEAR

DESCRIPTION: Handles customer and sales correspondence; traces lost shipments; interprets and clarifies customer orders for the shipping department; takes orders over the phone when necessary; confers with management regarding customer credits; returns goods for credit; and writes price differentials on mail orders. May approve allocation of stock in short supply, special price quotations and bids, and pricing allowances, deductions, and adjustments. May management inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels. May manage development process for targeted new VMI (vendor managed inventory) accounts. May make account visits with sales, systems, and trade marketing management.

Company Description

HarveStaff is a woman owned, HUB Certified, business and was founded in 2016 to support a new opportunity in the agricultural market, including full recruitment, statement of work, and payroll services.