Job Description

VIRTUAL SALES SPECIALIST - WORK FROM HOME

As more and more companies are requiring workers to come back to the office, we encourage the work/life balance of a fully 100% Work from the Home position. If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours; with the ability to work from home, read below:

WE OFFER:

• Weekly pay + weekly bonuses based on your performance!

• Energetic, positive, supportive team environment

• Career growth and merit-based advancement system

• Structured training and leadership program

• Full training from the ground up - Previous experience preferred but not required

• Company events and trips!

Our ideal candidate is a person who is flexible, adaptable, and trainable. A person that is looking for a long-term career fit and wants to get their foot in the door with a company to grow is important to us.

YOUR RESPONSIBILITIES:

• Provide excellent customer service through active listening and help keep both internal and customer-facing support documentation up-to-date.
• Work with confidential customer information and treat it sensitively while actively providing recommendations for continuous product and process improvement.
• Aim to resolve issues on the first call by being proactive and handling open customer issues and raise when appropriate to ensure timely follow-up and satisfactory resolution.
• Handle and carefully respond to all customer inquiries
• Assist existing clients through phone and/or in person about account management, billing issues, content, and basic product application while building scalable customer-facing resources for common questions and issues.

REQUIREMENTS:

• Previous Customer Service and Phone Experience

• Remote office setup with an updated Laptop/Desktop

• Working evenings and in different US Time Zones

• US Applicants only due to fingerprint and background eligibility