Job Title: Property Manager

Job State: Full-Time / 40-hours per week

Reports To: Regional Manager

Area: This position covers the Greater Federal Way Area

Job Description:

Property Managers are directly responsible for the relationships between homeowners, tenants, and Haven Property Management. Being a good steward of the property owner's interests while providing a safe and enjoyable experience for our tenants. Selling the service offerings of Haven and representing the company standards at the highest levels. Clear communication with clients and intercompany personal to deliver in the required timelines at or above set expectations.

This includes but is not limited to, tenant placement, move-in and move-out processes.

Areas of Responsibility:

· Owner leads (follow up, follow through)

· New owner meetings and property evaluations

· Owner management agreement execution

· Preform property pre-inspections, present and execute on agreed items

· Property upload into AppFoilo (go-live when applicable)

· Property Showings

· Tenant application review and presenting the primary applicant

· Perform move-in process with tenants

· Perform property inspections

· Process lease renewals when applicable

· Perform move-out process and manage turn work

· Ongoing tenant relations (HOA notices, delinquencies, etc.)

· Ongoing owner relations (owner check-in, fielding direct calls, etc.)

· Property escalations from other departments

Job Requirements:

· Real Estate license for the appropriate state of business

· Personal computer with access to Microsoft Office products

· Personal cellular phone

· Driver’s license with reliable transportation

· Understanding of AppFolio, Monday.com, Microsoft Teams and Office software programs

· Solution based out of the box thinking

Job Type: Full-time Employee

Benefits:

401(k)

401(k) matching

Flexible schedule

Professional development assistance

Schedule:

8 hour shift

Monday to Friday

On call

Weekend availability

Supplemental pay types:

Position is paid bimonthly, based off of a percentage of management fees for properties managed, as well as placement fees monthly.

Experience:

Customer service: 1 year (Preferred)

Property Management: 1 year (Preferred)

Appfolio: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Washington Real Estate License (Required)