Hawaii Accounting LLC (dba HiAccounting)
Director of Accounting
Type: Full-time
Experience: Senior Level
Functions: Accounting, Financial Management, Supervision
Reports To: Managing Director & President, HiAccounting
Location: Honolulu, HI
Compensation: Salary
FLSA Status: Exempt
COMPANY DESCRIPTION
HiAccounting is a locally staffed outsourced accounting and tax firm serving small to medium sized businesses. Our team of accounting and tax professionals work together on multiple clients in various industries. HiAccounting is a division of The Hawaii Group, Hawaii’s leading business process outsourcing firm. We strongly believe in working personally and directly with our clients, connecting through HiGroup’s core principles of integrity, transparency, and dedicated client service.
POSITION SUMMARY
This senior level position is client-facing and is responsible for all aspects of onboarding, off-boarding, implementation, and managing key client services. The Director of Accounting reports to the Managing Director and President of HiAccounting and works closely with the Company’s client service teams. The Director of Accounting will oversee the Implementations and Client Service teams of HiAccounting. This position will manage the Company’s solutions platforms by maximizing systems/service offerings and increasing client efficiencies through use and implementation of key solutions. This position will also lead the Company’s efforts to communicate and deliver critical client relations services, track progress, perform analysis, and leverage resources to exceed client expectations.
The Director of Accounting may also be requested, on an as needed basis, to help fulfill duties, align processes, management staff or assist with other functions for the management of related or sister companies such as but not limited to California Accounting.
ESSENTIAL FUNCTIONS
Deliver best-in-class customer service to clients and employees at all times, with an emphasis on being responsive, professional, and accurate.
Identify, formalize, and execute best practices in onboarding, implementation and project management in order to meet client accounting needs.
Prepare proposals for accounting and payroll services and serves as integral part of business development team.
Serves as technical expert in accounting by having a strong understanding of GAAP and various accounting platforms.
Works closely with tax leadership to strategize team, company and business development.
Develop a strong understanding of clients’ accounting and business objectives and drive high-level strategic plans and objectives.
Communicate and determine mutually acceptable onboarding timelines and identify key client expectations and deliverables.
Maximize revenue from each client and ensure clients are retained; identify cross-sell and up-sell opportunities.
Maintain or ensure regular and open communications to ensure an understanding of client needs and expectations; develop an effective communications plan to inform clients of new and existing service offerings.
Manage accounting team members on a day to day basis.
Develop detailed workflow procedures for implementation and onboarding.
Ensure all team members are continually developing its market innovation and expert knowledge.
Manage the financial budget and hiring plans for the implementation and client service departments
Work closely with the executive team to develop recruiting and retention strategies and develop a plan to maintain an active presence in the accounting community.
Manage tracking and performance reporting to ensure team accountability and quality of deliverables.
Serve as a career coach and prepares semi-annual performance evaluations. Frequently communicates with accounting team.
Develop performance measures that support the Company’s strategic direction.
Maintains a solid understanding of internal controls and business process workflows.
Observes real commercial orientation and strong strategic awareness, and the ability to consider client and company issues at a strategic level.
Illustrates strong understanding of current industry trends and recent technological developments; general knowledge of e-commerce, web technology, online marketing concepts, social networking, etc.
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. HiAccounting shall make reasonable accommodations to enable qualified individuals with disabilities to perform the essential functions.
SKILLS & ABILITIES
The ideal Director of Accounting has successfully led an accounting services team, preferably at a large public accounting firm, and has been in client-facing roles. This person will meet most or all of the following requirements:
Education: Bachelor’s degree in accounting or business administration, or equivalent business experience.
Experience: A minimum of eight years of progressively responsible experience in finance or accounting, preferably spent both in Public Accounting and industry, or any combination of education and experience which would provide the necessary knowledge, skills and abilities to meet the minimum qualifications to perform the essential functions of this position. Tax experience is a plus.
Licenses: CPA license.
Computer Skills: Advanced knowledge of Adobe Acrobat and MS Office, including Word, Excel, PowerPoint and Outlook. Prior knowledge of Intacct, QuickBooks or other accounting software is preferred.
Other Requirements: Perform other duties as required. Must be able to travel as required; overnight or extended stays as needed. Availability to work additional hours or weekends, as projects and tax deadlines demand. Possession of a valid motor vehicle driver’s license. Ready availability in person or electronically to senior executives in case of emergency.
Location: HiAccounting prides itself on being locally staffed. This position requires that the applicant live in Oahu. If you are an applicant currently not living in Oahu, please specify in your cover letter your relocation timing and efforts.
WORKING AT HIACCOUNTING
Encouraging an active, Hawaii lifestyle by supporting our employees’ interests, efforts, and activities, HiGroup is proud to be recognized as one of the Best Places to Work in Hawaii for nine (9) years in a row!
Since its inception, the HiGroup team has enjoyed exceptional benefit packages. Alongside traditional options, such as full medical, dental, vision, drug, disability, life insurance, 401K, flexible spending, supplemental benefits, and profit sharing, as well as a generous PTO and holiday leave program, HiGroup also proudly offers its employees even more generous support at work, at home, and in the community. Offering paid time off for employees to volunteer as well as investing in learning and development opportunities company-wide, HiGroup enthusiastically encourages their team members’ desires to be good citizens on and off the job.
We encourage career development by providing a buddy and mentoring system, regular performance evaluations and reimbursements for continuing education for the CPA or other professional certifications. We are family oriented and provide a flexible work schedule with the ability to work remotely.
Daily employer provided lunch under the HiGroup Daily Grinds Program.
Gym/fitness reimbursements.
Cell phone reimbursement (for EE’s that use their phone for work).
Parking or buss pass subsidy.
Regular in-office massage therapy.
Flexible work schedule with the ability to work remotely when needed.
Support of CPA and continuing education.
12 paid holidays (includes your birthday off).
Paid time off for volunteering.
Employee snacks and drinks.
Career advancement.
401K, 4% matching and profit sharing (after eligibility requirements are met).
Health benefits (after eligibility requirements are met).
Life Insurance.