Benefits/Perks

Career path & Advancement Opportunities

Competitive Compensation

Paid time off

Paid holidays

Performance Based bonuses

Paid training

Company discounts

Job Summary

We are looking for a high-performing Customer Care Specialist for Tire & Service Sales to join our successful team. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you.

As a Customer Care Specialist, you will help our location achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.

Training, ongoing education, and even competitive bonuses are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience.

Responsibilities

Receive & deliver on customer requests (Both phone & in person)

Effectively understand customer requests

Clearly communicate promise times

Help manage the daily schedule

Create a professional environment that builds rapport and puts customers at ease

Answer customer questions about their service requests & needs

Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction

Qualifications

• Valid state-issued driver’s license and clean driving record is required

Prior sales experience in a dealership or showroom setting is preferred

Excellent communication and negotiation skills

Ability to manage time and serve customers with little supervision