Job Description

5513 Miller Circle Drive, Matteson, IL 60443

AUTOMOTIVE BDC SERVICE REPRESENTATIVE

TOP HOURLY PAY PLUS BONUSES! EARN $45K - $50K A YEAR!

HAWKINSON NISSAN & KIA ARE HIRING NOW FOR BUSINESS DEVELOPMENT CENTER REPRESENTATIVES TO SCHEDULE SERVICE APPOINTMENTS AND FOLLOW-UPS WITH CUSTOMERS FOR OUR BUSY SERVICE DEPARTMENT! Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience. Hawkinson Nissan and Hawkinson Kia have been serving Matteson and the surrounding areas since 2001. We are top-performers and promote a team-oriented environment where each employee has the mentorship, support and tools they need to succeed in their career. UPLOAD YOUR RESUME AND COMPLETE ONLINE ASSESSMENT FOR IMMEDIATE CONSIDERATION!

WE OFFER:

• TOP PAY IN THE AREA! $45K - $50K PLUS BONUSES – TELL US ABOUT YOUR EXPERIENCE AT YOUR INTERVIEW!
• FULL-TIME POSITION
• PAID TRAINING
• Health Insurance
• 401(k) Retirement Plan
• Paid Vacation / Sick time
• Employee discounts
• ROOM FOR ADVANCEMENT!

RESPONSIBILITIES – BDC SERVICE REPRESENTATIVE:

• Schedule service appointments
• Call customers for follow-ups, appointment reminders, missed appointments, and to bring customers into the dealership for service
• Interact with customers as well as with all dealership departments
• Assist our Service Advisors when needed
• Gather data for outgoing calls
• Answer all incoming service calls
• Candidates must be reliable and must report to work promptly when scheduled
• Other duties may be assigned

QUALIFICATIONS/REQUIREMENTS - BDC SERVICE REPRESENTATIVE:

• EXPERIENCE IS PREFERRED, BUT WE WILL TRAIN QUALIFIED CANDIDATES
• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills
• The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
• Professional personal appearance
• Must be able to work a flexible schedule including some Saturdays
• PLEASE UPLOAD YOUR RESUME. COMPLETING THE ONLINE ASSESSMENT WILL GRANT YOU PRIORITY CONSIDERATION!
• Must be authorized to work in the U.S. without sponsorship and be a current resident
• Must pass pre-employment testing to include background checks, MVR, and drug screen

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.