Assistant Studio Manager Orangetheory

Hawthorne NOLA DBA Orangetheory Fitness

Assistant Studio Manager Orangetheory

New Orleans, LA
+1 location
Baton Rouge, LA
Full Time
Paid
  • Responsibilities

    Orangetheory Fitness is a trendsetting franchise fitness organization with 1,200 locations open in the US and Canada and 400 new fitness studios under development nationally and internationally. We are currently seeking qualified Assistant Studio Managers that are keen on driving sales and service excellence for our professional group fitness training facilities in the (enter your location name/area here).

    Orangetheory Fitness Assitant Studio Manager - Mandeville (Northshore)

    As a Manager, you will be responsible for providing leadership and daily direction to the sales and group personal training teams in our facilities. This critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the ASM must execute a lead generation / marketing strategies plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle. This leader must pose a high caliber approach to coaching and staff development.

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    Properly managing and exceeding all OTF sales and operational budgets

    Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)

    Responsible for overseeing the sales process and systems

    Manage, monitor, coach-develop and evaluate the performance of all OTF-related managers and staff

    Compliance and adherence to OTF Business Policies for daily studio operations

    Monitor the hiring, training and scheduling of all OTF studio staff

    Responsible for recruiting and on-boarding all new OTF employees

    Build and maintain OTF class size through scheduling optimization

    Develop a high energy culture through contests and incentive based motivation

    Model all studio activities through self-involvement (leading by example)

    Train and mentor subordinates for ongoing success and future growth

    Ensure OTF branding through consistency and continuity in all actions

    Properly empower, monitor and evaluate specifically assigned responsibilities of sales team and fitness team

    Manage disciplinary actions involving all OTF studio employees

    Responsible for meeting performance metrics ( KPI's), revenue, ordering, inventory, payroll, cost controls and facilities maintenance

    Be promotionally-oriented and have the ability to direct sales through company required outreach programs

    OPERATIONAL DUTIES:

    Responsible for 30-60-90 and annual OTF staff performance reviews.

    Enforce OTF corporate policies, business practices, systems and processes.

    Ensures that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries(general and sales related), Guest Registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning

    Provide and maintain the highest level of customer service

    Provide effective decision making regarding customer service issues

    Plan and promote special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement.

    Responsible for ensuring that the facility is clean, maintained and operationally sound.

    JOB QUALIFICATIONS:

    Proven sales leadership REQUIRED!

    Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

    Min 2-3 years of previous sales experience required

    Min 2-3 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination

    Previous management experience in the health & fitness industry strongly recommended

    Strong work ethic, integrity, and professional demeanor

    Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

    Solid verbal and written communication skills required

    Ability to multi-task and manage client and staff concerns

    Strong computer skills required with knowledge of MS office programs (Excel, Word)

    Associate or Bachelor's degree in business or related field with 3 years of management experience preferred

    Ability to work and function in a TEAM environment

    Flexible to work day, evening and/or weekend hours as needed

    Health & Fitness minded people with a passion for fitness strongly preferred

    COMPENSATION:

    Salary Bonus Commission

    Company Benefits & Perks:

    PTO

    Fitness casual dress-code

    Career advancement opportunities

    2 Free Memberships

    Health Insurance

  • Locations
    New Orleans, LA • Baton Rouge, LA