Job Description

Hayward Beverage Company is a B2B supplier in Food distribution based in Hayward, CA. For this position, you will be working in our Missouri City branch office.

Daily Responsibilities

• Handle incoming calls and other communication
• Greet clients and visitors as needed
• Provide assistance for California Logistics and Sales departments.
• Maintain customer service contact for individual account order processing.
• Helping the Operation manager with a daily basic operation such as open and closing procedures which include maintaining office daily cleanliness.
• Providing information about products and services
• Data entry on sales quotations and invoices
• Resolving customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills

Qualifications:

• Bilingual (Chinese or Cantonese) is a MUST**
• Strong written, verbal, and interpersonal communications skills including the ability to listen attentively and to communicate information clearly and effectively
• Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers
• Demonstrated ability to work well with cross-functional groups
• Have a positive attitude and keep a solution-based and customer-focused mindset at all times.
• Take pride in the quality of work and attention to detail.
• Professional in-person and phone presence and etiquette

Company Description

We are Hayward Beverage wholesale company, we do ship all across United States