Head Mechanic Lead Service Technician for Dealership family owned

RONDO ENTERPRISES INC

Head Mechanic Lead Service Technician for Dealership family owned

Sycamore, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Paid time off

    Rondo Enterprises, Inc.

    Repairing, diagnosing, leading, and improving the service department that supports everything we sell — new & used trailers, truck beds, snowplows, salt spreaders, used vehicles, and specialty equipment.

    Who are we?

    Rondo Enterprises, Inc. is a family-owned and operated specialty equipment dealership. Our family and approximately 20 employees work side-by-side every day. We sell trailers, truck beds, snowplows, used vehicles, and other specialty transportation equipment. We take pride in helping customers get on the road safely, reliably, and confidently. Our service department plays a critical role in that mission.

    What do we do?

    We sell and service specialty transportation equipment. Our shop handles installation, diagnostics, repairs, custom fabrication, and retail preparation. The work is hands-on, varied, and fast-paced — and it matters.

    Who are you?

    You are an experienced mechanic who others naturally look to for direction. You enjoy solving complex problems and figuring out what others can’t. You take pride in quality workmanship and expect the same from those around you. You like a brisk work pace and varied responsibilities. You are honest, steady, and professional — without bringing ego into the shop. You prefer a practical, roll-up-your-sleeves environment over corporate politics.

    You don’t just fix things — you improve systems and people.

    What You Will Be Doing

    Advanced Technical Work

    Truck bed installation (wiring, electrical diagnostics, welding, fabrication)

    Trailer repair and axle/brake service

    Snowplow and salt spreader installation and repair

    Electrical troubleshooting and diagnostics

    Hydraulic system troubleshooting

    Hitch installation, brake controllers, and retail accessory installs

    Quality control review of completed repairs

    Researching technical service issues when necessary

    Leadership & Shop Oversight

    Assigning and prioritizing daily workflow

    Mentoring and training service technicians

    Assisting with parts coordination and job planning

    Ensuring safety compliance and quality standards

    Helping management improve shop efficiency and productivity

    Leading by example in attitude, work ethic, and accountability

    Equipment Operation

    Operating forklifts, lifts, welders, torches, tire machines, and other shop equipment

    Overseeing proper use and maintenance of tools and equipment

    Requirements

    5+ years of related mechanical experience

    Strong diagnostic and troubleshooting ability

    Experience with trailers, electrical systems, brakes, axles, and welding

    Leadership or supervisory experience preferred

    Current and valid Driver’s License

    Ability to lift and handle heavy loads

    Comfortable using a computer to research and document repair issues

    Open to applicants without a high school diploma/GED if experience and skill level meet expectations.

    Do Not Apply If…

    You avoid responsibility.

    You resist learning new systems or improving processes.

    You prefer a slow pace with repetitive tasks.

    You struggle with accountability or teamwork.

    You enjoy drama or workplace politics.

    You are not comfortable leading others by example.

    Benefits

    Full Time – Hourly (higher compensation range based on experience and leadership level)

    401(k) Match (available after 1 year of service)

    Profit Sharing Bonus Possibilities (available after 1 year of service)

    Evenings & weekends are yours — no Saturday, Sunday, or overnight hours

    Interested?

    Submit your resume and a brief cover letter explaining your experience and why you would be a strong fit to lead our service department.