Director of Field Operations (Property Management)
Williamsburg, Brooklyn | Hybrid (Field + Office)
$200,000 – $250,000 DOE
Company & Role Overview
A vertically integrated ownership and property management company overseeing approximately 1,500 Class A residential units across Brooklyn.
We are seeking a senior leader to oversee maintenance, property operations, and overall building performance across the portfolio. This role is highly execution-focused—managing property managers, superintendents, and maintenance leadership while ensuring strong field operations, responsiveness, and service levels across all assets.
This is a hands-on leadership role for someone who has run field operations at scale, drives accountability, and operates with a strong service mindset.
Key Responsibilities
Operational Leadership
- Own day-to-day operations across all buildings, ensuring consistency, responsiveness, and accountability
- Act as the senior escalation point for tenant issues, maintenance concerns, and operational challenges
- Drive strong service levels across the portfolio
Team Management & Development
- Lead and manage property managers, supers, and maintenance leadership
- Set clear expectations, performance standards, and accountability frameworks
- Build and strengthen the leadership bench across the portfolio
Maintenance & Field Oversight
- Oversee all maintenance operations including preventative maintenance, repairs, and building systems
- Ensure timely response and high-quality execution across all buildings
Ideal Candidate
- Background as a Regional Manager, Director of Operations, or similar leadership role
- Strong experience running field operations across multiple sites
- Proven ability to manage managers and hold teams accountable
- Hands-on, execution-driven, and highly organized
- Customer-service driven, with a strong focus on responsiveness and tenant satisfaction
Qualifications (Must-Haves)
- 5+ years of leadership experience in property management, maintenance, or field operations
- Experience managing large, multi-site portfolios
- Proven track record of improving operations and responsiveness
- (Strong knowledge of maintenance operations)
Why Apply
- Lead operations across a large, Brooklyn-based portfolio
- Direct exposure to ownership and decision-making
- Opportunity to build structure and elevate operations across the platform
- Strong compensation with long-term growth potential
email resumes to yanky@maiplacement.com