Job Description
Head Teller
Delivers excellent customer service. Oversees the scheduling and work assignments of Tellers and ensures compliance with bank policies and procedures. Trains and coaches Tellers to improve their performance. Ensures adequate supplies of cash for the branch. Orders currency, prepares and verifies outgoing and incoming currency shipments. Opens and close the vault daily, control cash in vault, distributes daily cash to Tellers. Prepares customer payrolls. Approves Teller transactions as appropriate. Supervises branch proof, teller recap, and reporting. Also performs daily Teller functions. Identifies cross-sell opportunities and is responsible for achieving the branch and personal sales referral targets. Maintain positive, professional and safe working environment.
Responsibilities:
Oversees the scheduling and work assignments of Tellers and ensures compliance with bank policies and procedures.
Trains and coaches Tellers to improve their performance.
Opens and close the vault daily, control cash in vault, distributes daily cash to Tellers.
Prepares customer payrolls. Approves Teller transactions as appropriate. Supervises branch proof, teller recap, and reporting. Also performs daily Teller functions.
Identifies cross-sell opportunities and is responsible for achieving the branch and personal sales referral targets.
Maintain positive, professional and safe working environment.
Qualfications:
Prior Teller Experience required. Head Teller or Assistant Head Teller experience preferred
Ability to stand for prolonged periods of time.
Ability to reach, bend, stoop and walk to access safe deposit boxes, ATM Vault, etc
Ability to use keyboard, monitor and calculator; dexterity to sort and count money (coins and bills)
Ability to lift up to 25 lbs
Proficient in Microsoft Office
Minimum High School Diploma/GED
First National Bank LI is an Affirmative Action, Equal Opportunity Employer M/F/Disabled/Veteran.