Head of Investor Relations & Middle Office Operations

N

NOBLE CAPITAL GROUP LLC

Head of Investor Relations & Middle Office Operations

austin, TX
Full Time
Paid
  • Responsibilities

    Noble Capital

    Location: Austin, TX (In-Office Required)

    Compensation: $110,000–$150,000 base salary

    Reports to: CEO

    About Noble Capital

    Noble Capital is a growing investment platform focused on delivering institutional-grade investment solutions and investor experiences. We partner closely with advisors and family offices to provide clarity, confidence, and long-term alignment for investors across alternative investment strategies.

    As we scale, we are building a best-in-class middle office that connects investment operations, investor relations, and distribution partners into one cohesive system.

    Role Overview

    The Head of Investor Relations & Middle Office Operations is a senior, systems-focused leadership role responsible for owning and operating Noble Capital’s middle office. This position serves as the central hub between the investment team (back office), investor relationships (middle office), and advisory partners (front office).

    This is not a support or administrative role.It is an ownership role that requires structure, judgment, and operational leadership.

    You will be responsible for ensuring investor communications are clear, consistent, and trusted, investment products are translated into investor-ready messaging, and referral opportunities are identified and routed effectively to advisory partners.

    Key Responsibilities

    Investor Relations & Experience
    • Own the end-to-end investor communication and servicing experience
    • Ensure timely, consistent, and accurate communication related to:
      • Redemptions and liquidity
      • Legacy fund transitions
      • Ongoing investor updates and inquiries
    • Partner with back-office teams to resolve investor requests and escalations
    • Maintain visibility into investor sentiment and service quality
    Middle Office Operations & Systems Ownership
    • Own and maintain the firm’s investor engagement and pipeline system
    • Ensure all meetings, interactions, and follow-ups are properly documented and tracked
    • Enforce data accuracy, process discipline, and clear outcomes across the pipeline
    • Partner with internal teams to improve workflow, reporting, and visibility
    Product Translation & Messaging
    • Translate investment team outputs into clear, investor-ready materials
    • Develop and maintain standardized:
      • Fund summaries
      • Investor updates
      • Opportunity descriptions
    • Work closely with investments, operations, marketing, and advisory teams to ensure message consistency
    • Ensure complex investment concepts are communicated in a clear, professional manner
    Advisor & Referral Coordination
    • Identify investor opportunities appropriate for advisory referrals
    • Ensure referrals are documented, assigned, and successfully transitioned
    • Maintain clean handoffs between Noble Capital and advisory partners
    • Track outcomes and ensure accountability across the referral process
    Cross-Functional Leadership
    • Partner closely with:
      • Investment team
      • Operations and accounting
      • Marketing and platform partners
      • Advisory and front-office leadership
    • Act as a central point of coordination that brings clarity and structure across teams

    What This Role Owns

    • Investor experience and communication standards
    • Middle office systems, pipelines, and reporting
    • Product clarity and investor-facing materials
    • Referral tracking and process discipline

    What This Role Does Not Own

    • Investment decision-making
    • Closing advisory business
    • Creative marketing execution

    Qualifications

    Required
    • 7–12+ years of experience in one or more of the following:
      • Investor Relations
      • Private equity, real estate, or alternative investments
      • Financial services operations or platform leadership
    • Experience working across investors, advisors, and investment teams
    • Strong ability to bring structure to complex or fast-growing environments
    • Excellent written and verbal communication skills
    Preferred
    • Experience with fund structures and investor communications
    • CRM or pipeline management experience (Zoho or similar)
    • Background spanning both servicing and business development environments
    Personal Attributes
    • Operationally minded, detail-oriented leader
    • Systems thinker who values discipline and clarity
    • Comfortable owning processes and holding standards
    • Proactive, accountable, and solutions-focused

    What Success Looks Like

    • Investors consistently receive clear, timely, and trusted communication
    • Middle office operations run with discipline, visibility, and accountability
    • Investment products are easy to understand and confidently presented
    • Referral opportunities are captured, tracked, and executed reliably
    • No investor issue or opportunity falls through the cracks

    Why This Role Matters

    This position is a critical control point in Noble Capital’s growth. It directly influences investor trust, operational scalability, and revenue flow by ensuring the platform operates at an institutional standard.

    We are hiring a builder and operator who wants real ownership and impact.