Head of Product Ops

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Abode Money

Head of Product Ops

austin, TX
Full Time
Paid
  • Responsibilities

    Head of Product Ops

    Location: Austin, TX | Commitment: Full-time | Level: Senior

    About Abode Money

    Abode Money is building the financial home for your home.

    Our mission is simple: Make homeownership more affordable for everyday homeowners. We're using AI to automate the hard parts of saving on home costs such as property tax, insurance, utilities and more.

    We see a future where AI does the heavy lifting for homeowners (analyzing data, fetching documents, filling forms) - so homeowners can avoid headaches and live more affordably. No one is doing this today, and we see creating an ongoing relationship with homeowners as a massive gap in the market.

    We have incredible backers, including Core VC, Drive Capital, Sequoia and 81 Collection.

    The Role

    We're looking for a highly autonomous utility player to lead Product Ops. You'll work closely with the CEO, COO and engineering team to lead optimization of existing operations and productization of new initiatives.

    What You'll Do

    • Optimize existing product operations: Bring single-threaded ownership to areas such as: lifecycle management, customer onboarding, referral optimization, Dashboard improvement and bug monitoring.
    • Manage product roadmap: Work with the CEO and COO to turn ideas into concrete workflows by having more “product-oriented ownership” (e.g. PRDs, post-launch QA, support flows, bug handling, etc.).
    • Launch early versions of new products: Launch insurance, exemption, PMI, investor/multi-property features, mortgage, affiliate programs, mailers - all with minimal engineering.
    • Bring greater visibility to “voice of the customer”: Create more avenues for measuring and soliciting customer feedback and bring better routing of support insights back into product feedback.

    Who You Are

    • You are a natural owner who thrives in fast-paced, ambiguous environments.
    • You are strategic and analytical, but confident in making decisions with imperfect information.
    • You are a strong communicator who can influence and rally cross-functional teams.
    • You are biased toward action and unafraid to get your hands dirty.
    • You are low-ego and high-accountability. Your work - not your volume - builds your reputation.

    Basic Qualifications

    • You're in Austin or willing to relocate. We're in-person 4 days a week.
    • You have 5+ years of experience in product, operations, or early-stage startups.
    • You have a track record of taking projects from idea to execution independently.
    • You are Proficient with AI (Cursor, v0, Claude Code) and data (Excel/Google, SQL) tools.
    • You have experience working in an early stage startup (preferably pre-Series A).

    Our Core Values

    • Take ownership. Single-threaded autonomy is the best way to build with accountability. Getting from 90% to 100% is an under-appreciated skill in a startup, but it's what moves the needle.
    • Move fast. Be decisive. Learn quickly. Iterate relentlessly. Speed is our advantage—never let perfection slow progress. Build so no one can catch us.
    • Be resourceful. We accomplish more with less. Constraint breeds resourcefulness and invention. No matter the challenge, you always find a way. No one says, “That's not my job.”
    • Challenge convention. Be creative. Question existing solutions to fix broken systems. And stand out. The world is full of noise, so think boldly and be different.
    • Measure everything. Data is our truth. We quantify instincts, validate decisions, and track what matters. If we can measure it, we can improve it.

    If this sounds like the environment where you do your best work, we'd love to talk. Reach out to Tyler Bliha at tyler(at)ownabode.com with 1) your LinkedIn profile, 2) a brief note on why you're excited about Abode Money and 3) an outline of your early stage startup experience.