Job Description

HEADWAY WORKFORCE SOLUTIONS is currently seeking FIELD INTERVIEWERS on behalf of our client in the SOUTH MILWAUKEE, WI AREA. As a Field Interviewer, you will conduct interviews supporting the ELEVATE program. The goal of the pilot program is to help non-custodial parents overcome barriers preventing them from providing steady financial and emotional support to their children, connect more fully with their children, and find employment so they can make steady child support payments. The goal of the research study is to find out if the ELEVATE pilot program helps noncustodial parents meet their child support obligations by providing additional child support services, employment services, and parenting activities.

This is a part-time position and applicants must be available at least 12 hours per week up to 16-20 hours per week based on availability of work. Applicants must be available to work a combination of daytime and evening hours on weekdays and weekends when respondents will be available and must be available to attend both in an in-person and virtual project training. Equipment will be provided and is for use only on this assignment. The compensation for this position begins at $18.00 TO 19.00 PER HOUR.

RESPONSIBILITIES OF A FIELD INTERVIEWER

• Follow all project specifications and protocols
• Conduct computer-based interviews in-person with a high degree of accuracy and integrity
• Conduct locating activities online and in-person when Respondents are difficult to reach
• Regularly report to assigned Field Supervisor
• Exercise courtesy and professionalism to all Respondents
• Maintain confidentiality of all collected data
• Other duties as assigned by supervisor

REQUIREMENTS OF A FIELD INTERVIEWER

• Must have proof of COVID vaccination
• Must be 21 years of age
• Must be able to type 35 WPM
• Must have reliable personal transportation for business use
• Must have high speed wireless internet access at home
• Must be familiar with MS Office products
• Must have own reliable vehicle and insurance
• Must have personal credit card and ability to charge up to $500 for reimbursable expenses
• Must be willing to travel within a 100 mile radius of Racine WI to collect data
• This position requires candidates to consent to the performance of a background check and credit check

QUALIFICATIONS OF A FIELD INTERVIEWER

• Both English and Spanish fluency a plus, but not required
• Have experience conducting in-person interviewing (CAPI)
• Exceptional reading, verbal, and listening skills with the ability to multi-task
• The ability to speak with Respondents using a laptop to record responses
• Willingness to work in-person to locate selected households/Respondents and schedule appointments and conduct in-person interviews
• Courteous with effective communication skills and “people” skills
• Positive and self-motivated demeanor
• Prior Field Research/Interviewing experience a plus

ADDITIONAL INFORMATION:

Hours and Training

Must be able to attend training from March 28th-31st

• March 28th and 29th, will be in mandatory, in person, and in Madison, WI (accommodations provided)
• March 30th and 31st will be mandatory and virtual
• Work will begin immediately after training

Must be able to work nights and weekends Must be able to work a minimum of 12 hours per week (the target is between 16-20) Must be willing to commit to the project through the end of the field period (January 2024) RESPONDENT COMPENSATION: AS A “THANK YOU” FOR THEIR PARTICIPATION AND COMPLETING THE 60-MINUTE INTERVIEW, RESPONDENTS WILL RECEIVE A $50 CASH INCENTIVE PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to adjust to the environment outdoors and weather conditions as encountered.
• Ability to walk and stand for extended periods of time.
• Ability to climb stairs (various numbers of flights) as needed
• Ability to lift and carry up to 15 pounds door-to-door of project-related equipment/materials
• Ability to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• This jobs specific vision abilities include close vision, peripheral vision, depth perception, and the ability to adjust focus.

About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits. #zr

Company Description

Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Our managed services approach provides substantial operating performance improvements and cost savings over traditional staffing for industries with complex, recurring, multi-location human capital needs. Over the past five years Headway has provided services to over 500 discrete companies, primarily in the retail, financial services, survey research, and marketing and scientific research sectors.